Administrator Receptionist - Part Time / Full Time up to 37.5 hours

To form an integral part of the front of house and administrative team, contributing to the daily office routine within General Practice. The role shall include various administrative tasks, reception duties and dealing with telephone enquiries., The following are the core responsibilities of the Administrator Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Undertake reception duties for both the Victoria Medical Centre and The Beacon Practice Handling and processing of prescriptions Book appointments by telephone and face to face Undertake Administrative duties - completing of tasks both in EMIS Web and DOCMAN Registering of new patients Sending FP10s to Appliance companies e.g Nutricia, Bullens Act as the first point of contact for patients raising concerns or informal complaints Support patients by directing them to the most appropriate service or clinician Carry out daily opening and closing duties to ensure the smooth and secure operation of the practice. Filing documents such as ECGs and non-urgent scanning Assist with the cold chain policies of the practice by conducting the daily vaccine temperature checks Assist with the monitoring of the resus/crash trolleys by conducting daily checks and logging them accurately within the allocated documents.

About Victoria Medical Centre We are now settled into our ultra-modern purpose-built premises post-merger - built in 2021. We are a training practice for Foundation doctors and GP trainees, with 30,000 patients, 33 consulting rooms, 2 operating suites and a private suite. We also have a training academy, daily training huddles, clinical meetings, an active PCN and a branch surgery, located in the towns main shopping centre.

Our aim is to improve accessibility to healthcare, working with a variety of Health Care professionals within VMC and our Primary Care Network. If you would like to work in a modern GP Practice, enjoy working with technology and keen to improve the future of Healthcare, this is the role for you. Benefits of working at Victoria Medical Centre:

• Enrolment to the NHS Pension Scheme
• Competitive salary
• Management support
• Free access for all staff and their family to our Health and Wellbeing support programme
• Personal and professional development opportunities
• Open, caring and positive culture
• Friendly, supportive team