administrator / receptionist
Nhs View All Jobs, Flitwick, Central Bedfordshire
administrator / receptionist
Salary not available. View on company website.
Nhs View All Jobs, Flitwick, Central Bedfordshire
- Part time
- Permanent
- Onsite working
Posted today, 12 May | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 56185b4b054048c9b4f7b33cfaf7b2bd
Location ref: Flitwick, Central Bedfordshire
Full Job Description
Ashburnham Road Surgery in Bedford is looking for a friendly, reliable administrator/receptionist to join our team on a part-time basis for 25 hours a week, working 1.30pm to 6.30pm with an hours break, Monday to Friday. We are looking for the staff who have previous experience in the NHS GP practice. Main duties of the job
- Answer enquiry line and carry out the duties associated with the main desk
- Answer appointment telephone and deal appropriately with calls
- Make accurate patient appointments on the telephone and at reception
- Open of the post, scanning and distribute as appropriate
- Provide administrative support to the patient team
- Prescription processing during extended hours
- Monitor and maintain security at all times in accordance with the practice protocols
- Deal with other callers to the surgery, such as reps, deliveries etc
- Filing and shedding
- Note sorting (new patient notes)
- Scan and read coding of hospital letters
- Type letters
- Record minutes of meetings
- Referral letters
- Monitor and maintain security during working hours in adherence with the practice protocol
- Provide support to the practice management and staff, including general support in times of staffing difficulties
- Leave work area clean and tidy (even if this means hoovering)
Ability to deal with difficult / stressful situations calmly and effectively - Work well in a team
- Be punctual and responsible
- Be discreet and confidential about the details of your work both at work and outside of working hours
- Apply oneself diligently to ones work during working hours, working under ones own initiative Person Specification Experience Essential
- Ability to deal with difficult / stressful situations calmly and effectively
- Work well in a team
- Be punctual and responsible
- Be discreet and confidential about the details of your work both at work and outside of working hours
- Apply oneself diligently to ones work during working hours, working under ones own initiative
We are a small 2 GP, very friendly, well organised practice in the town centre. We look after 4,000 patients and our QOF points areconsistentlyabove 90%. We offer our employees: - NHS pension
- Opportunities for professional growth and development
- A supportive and friendly work environment
- Flexible working hours
- 4 weeks annual leave entitlement + bank holidays