Administrator - CFHD

Join Our Team! If you are someone who thrives on keeping things running smoothly, loves being the friendly face people rely on, and takes pride in organised, accurate work, this role will suit you perfectly! We are seeking a proactive and highly organised Business Support Senior Administrator to join our friendly team based at our Lescaze site in Dartington. This pivotal role provides essential administrative and customer facing support to our MERs pathway, helping to ensure the smooth, efficient, and professional running of the service each day. You will work closely with your business support colleagues, frontline clinicians, and Psychiatry Consultants, delivering collaborative, accurate, and reliable secretarial and administrative support across the team.,

• Diary Management
• Use of electronic systems
• Preparation of electronic and paper files
• Producing letters and reports
• Assisting with reporting and compilation of data
• Processing of incoming correspondence
• Providing excellent customer service by responding to face to face and telephone queries in a timely and accurate way
• Support to clinical team members
• General administrative tasks, Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
  
  We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure., Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Willing to undertake training relevant to the post
• Clerical, administrative or reception experience (minimum 1 year), Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience (minimum 2 years)
• Experience within a customer care, healthcare, education or social care setting, Good general education e.g. GCSEs or equivalent, NVQ level 3 Business Administration or equivalent experience
  
  Children and Family Health Devon (CFHD) comprises an Alliance of NHS organisations working together to improve health outcomes for children and young people in Devon.
CFHD provides integrated care and treatment for children and young people across physical and mental health which are provided by Torbay and South Devon Foundation Trust and Devon Partnership Trust. We are working closely with other organisations and providers to ensure we deliver locality and county-wide based integrated access to all of our services. CFHD works closely with our local universities of Plymouth, Exeter & the Peninsula Medical School where we support students in clinical training placements and in addition support our own staff to undertake post graduate training. Our integrated care and treatment has been developed and refined in partnership with children, young people and their families/carers.

This is a permanent full time position working 37.5 hours per week.