Administrator Care Home Administrator

Harbour Healthcare is seeking an experienced and organised Care Home Administrator to join our friendly team at Brockwell Court Care Home in Consett..
At Harbour Healthcare, we are passionate about delivering outstanding care and creating a warm, supportive environment for our residents. Our teams are professional, compassionate, and committed to making a positive difference every day.
This is an excellent opportunity for a motivated and proactive administrator who enjoys working in a busy environment and takes pride in delivering high-quality administrative support., + Processing payroll information using the Careblox system.
+ Maintaining accurate employee and resident records, ensuring compliance at all times.
+ Monitoring and updating compliance systems, including NMDS and training platforms.
+ Supporting recruitment activities, including application processing, pre-employment checks, onboarding, and training administration.
+ Managing filing systems and maintaining confidential records.
+ Answering telephone enquiries and liaising with residents, relatives, professionals, and external agencies.
+ Taking accurate minutes at meetings.
+ Preparing correspondence, reports, letters, and emails.
+ Ensuring compliance with GDPR and company policies.
+ Providing comprehensive administrative support to the Home Manager and wider management team.

To be successful in this role, you will have previous administrative experience and demonstrate:
Excellent written and verbal communication skills
Strong organisational and time-management abilities
Confidence using Microsoft Office applications
Experience working with office equipment and administrative systems
A professional and friendly approach
The ability to multitask and prioritise effectively
A proactive, resourceful, and problem-solving mindset
High levels of accuracy and attention to detail

At Harbour Healthcare, we value our colleagues and offer a fantastic range of benefits:
Discounts on shopping, travel, entertainment, dining, and more
Free face-to-face counselling for you and your family
Monthly Employee of the Month award with a £30 voucher
Staff recognition events and celebrations
Ongoing training and career development opportunities
Salary Sacrifice Pension Scheme
Blue Light Card discounts of up to 50% at hundreds of retailers
Free eye tests and discounted glasses
Cashback card offering savings of up to £500 per year
Access to our wellbeing portal, including:
+ Free meditation programmes
+ Mental health support
+ Live virtual fitness classes
+ Workout plans
+ Wellbeing podcasts and events
Seasonal company events, competitions, and incentives
Refer a Friend Scheme - earn up to £250 per referral
Free on-site parking