Administrator Adult ADHD

To provide comprehensive secretarial and administrative support to the Adult ADHD service. This includes supporting consultants, assistant psychologists, ADHD specialist nurses, and other clinical staff. The post holder will liaise with service users and carers regarding prescriptions, appointments, and medical reviews. They will ensure accurate maintenance of patient records, assist in the setup of clinics, and oversee the distribution of ADHD diagnostic reports.The role requires initiative, discretion, and maintaining confidentiality at all times.

• Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post , These are the high-level functional duties:
• Provide comprehensive administrative and secretarial support to the Adult ADHD clinical team (consultants, nurses, practitioners, psychologists).
• Respond to calls and emails from service users, carers and external professionals.
• Manage clinic appointments, including booking, rescheduling, and sending online links.
• Maintain accurate patient records on RiO and other systems.
• Support the setup and organisation of clinics and clinical sessions.
• Distribute workload among clinical staff where required.
• Work with PALS and the clinical team to address issues or complaints.
• Manage incoming/outgoing mail, filing, ordering supplies, and raising purchase orders.
• Provide admin support during masterclasses and community outreach sessions.
• Collaborate effectively with internal staff, service users, carers, GPs and mental health teams.
• Provide administrative cover for colleagues during absence.
• Attend MDTs, appraisals, and training sessions as required.
• Adhere to Trust policies including confidentiality, safeguarding, infection control, and sustainability.
  
  Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for
people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We're Kind
• We're Fair
• We Listen
• We Care