Administrator

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn. Make a Difference Behind the WallsWe are looking for enthusiastic and organised Administrators to join our Mental Health and Substance Use Services team at HMP Oakwood. We currently have both full-time and part-time opportunities available.This is far more than a traditional administrative role. As a key member of our multidisciplinary healthcare team, you will play an essential part in supporting the delivery of mental health and substance use services within a secure prison environment. Every day, your work will help ensure that individuals receive timely access to healthcare and support, contributing to better health outcomes and positive life changes. Working within a fast-paced and rewarding setting, you will be the backbone of the service, providing vital administrative support that enables clinical staff to focus on delivering high-quality care. No two days are the same, and you will have the opportunity to work alongside experienced healthcare professionals who are passionate about making a tangible difference to people's lives. We value our administrative workforce and recognise the crucial role they play in the success of our services. You will be welcomed into a supportive team environment where your contribution is respected, valued and appreciated., We are recruiting for:o 1 Full-Time Administrator (37.5 hours per week, Monday to Friday)o 1 Part-Time Administrator (22.5 hours per week across 3 days) As an Administrator within the Integrated Mental Health and Substance Misuse Team, you will provide high-quality administrative support that enables the service to operate effectively and efficiently. You will manage the single point of contact, assist with the processing of referrals and provide an administrative function for the service in response to need. Inclusion provide services in 23 prisons across England and each service has administration roles. The central administration team is available to offer support and guidance to prison administrators when required., Acting as the service's single point of contact for enquiries from healthcare professionals, prison staff, partner agencies and service users. Managing and processing referrals into the service, ensuring timely allocation and accurate record keeping. Coordinating and supporting key operational meetings, including preparation of agendas, minute taking and distribution of actions. Managing telephone calls, emails and correspondence, ensuring enquiries are responded to professionally and appropriately. Supporting the team with data collection, reporting requirements, performance monitoring and key performance indicators (KPIs). Maintaining confidential electronic and paper filing systems in accordance with information governance standards. Monitoring and managing the team's functional mailbox, ensuring actions are completed or escalated where required. Ordering and maintaining stock levels of office supplies, clinical equipment and service resources. Working collaboratively with clinicians, managers and external partners to support the smooth delivery of mental health and substance misuse services. If you are a motivated administrator who takes pride in being organised, reliable and making things happen behind the scenes, we'd love to hear from you. Job description Job responsibilities Please see the Job Description for further details. Please see the summary below: Acting as the service's single point of contact for enquiries from healthcare professionals, prison staff, partner agencies and service users. Managing and processing referrals into the service, ensuring timely allocation and accurate record keeping. Coordinating and supporting key operational meetings, including preparation of agendas, minute taking and distribution of actions. Managing telephone calls, emails and correspondence, ensuring enquiries are responded to professionally and appropriately. Supporting the team with data collection, reporting requirements, performance monitoring and key performance indicators (KPIs). Maintaining confidential electronic and paper filing systems in accordance with information governance standards. Monitoring and managing the team's functional mailbox, ensuring actions are completed or escalated where required. Ordering and maintaining stock levels of office supplies, clinical equipment and service resources. Working collaboratively with clinicians, managers and external partners to support the smooth delivery of mental health and substance misuse services. If you are a motivated administrator who takes pride in being organised, reliable and making things happen behind the scenes, we'd love to hear from you.

• Education to GCSE level/GCE 'O' Level or equivalent - Math/English minimum
• Working towards NVQ Level III or equivalent qualification in administration
• An IT qualification
Experience Essential
• Significant experience of providing clerical services.
• Proven ability to administrate meetings including minute taking
  
  Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition