Administrator

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE. To be the first point of contact for service users and professionals contacting the Service to make a referral via the telephone, showing empathy and understanding. Completing the referral form over the telephone, where required, ensuring patient information is inputted into the Iaptus System in real time efficiently and effectively. To liaise with the Clinical Team as referrals are received to ensure they are triaged in a timely manner. To coordinate the scheduling processes on a day to day basis including overseeing any cancellation or rescheduling of appointments. Diary management. To provide reception cover meeting and greeting service users into the department. Minute taking at internal and external meetings. Care Pathway management- ensuring patients are moved to the appropriate stage in within the care pathway as needed. To ensure that appropriate procedures and Trust Policies are adhered to at all times and