Administrator

We are seeking a proactive and detail-oriented Administrator to support the delivery of facilities management services at RAF Mildenhall. The successful candidate will act as a key point of contact for internal and external stakeholders, ensuring service requests, compliance records, and administrative processes are managed efficiently and professionally., Administrative Support

-Respond to incoming calls and emails, logging customer requests accurately.

-Raise reactive work orders and purchase orders.

-Monitor and close jobs, attaching relevant documentation.

-Ensure accurate and timely data entry and reporting.

-Prepare reports, trackers, and month-end documentation.

-Maintain asset registers, uniform/equipment inventories, and filing systems.

-Support site managers and Senior Leadership Team (SLT) during absences.

-Assist with audits and document archiving.

General Administration

Manage diaries, schedule meetings, take minutes, and arrange events.

-Create and manage documents, spreadsheets, and presentations.

-Compile reports and support the production of key documents.

-Maintain confidentiality and professionalism in all communications.

-Maintain clear communication with clients and internal teams.

-Attend meetings, training sessions, and contribute to team updates.

Fire and Minor New Works Administration

-Schedule, coordinate, and monitor planned maintenance and project activities across fire safety systems and minor new works.

-Maintain accurate and auditable records relating to fire compliance, inspections, quality assurance checks, certifications, defects, remedial actions, and asset information.

-Coordinate works with customers, subcontractors, and internal teams.

-Stock monitoring, ordering, issue logs, and record maintenance.

-Assist the Minor New Works team with raising purchase orders, Statements of Need (SONs) and following up on works instructed.

Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).

-Strong organisational and multitasking skills.

-Ability to work independently and as part of a team.

-Excellent written and verbal communication.

-Personable and collaborative, with a customer-focused approach.

-Customer service experience

-Ability to obtain security clearance

Desirable

-Facilities maintenance or building services experience

-Knowledge of Maximo

-Experience within MOD or defence environments, To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 5 years for Security Clearance.

Proof of right to work in UK essential.

Mitie is a business of 77,500 colleagues making us the UK's leading facilities management company. Mitie's vision is to work together to deliver the exceptional, every day. It is a commitment we make to our customers day in, day out. We are built on integrity and trust. We always go the extra mile to get the job done.

This is an excellent opportunity to join a supportive and professional team within a high-profile defence environment, with opportunities for development and progression.

-Competitive salary and benefits package.

-25 days of holiday per year plus UK bank holidays.

-Opportunity to work in a dynamic and diverse environment.

-Career development and training opportunities.

-Access to Mitie's employee benefits via the Celebration Hub.