Administrator

The administrator will be working with some of our most vulnerable people in Bromley alongside the Advanced Clinical Practitioners for the Bromley Homeless Health Service. We work in partnership with Bromley Homeless Charity, bringing healthcare to those experiencing homeless in the borough. The administrator will be supporting the team as well as working directly with the clients., Supporting the ACPs

Keeping contemporaneous records on the EMIS system

Helping register clients with GP surgeries across the borough

Completing referrals to other services

Assisting with audit processes

Liaising with other primary care services and secondary care services regarding clients

Help to raise awareness to other services about homelessness

Completing follow up / check up calls to clients

Attending meetings when necessary and reporting to the service lead

Coordinate and support the delivery of healthcare services for people experiencing homelessness, working collaboratively with multidisciplinary teams and partner organisations

Provide comprehensive administrative support to clinicians and the homeless healthcare service, including clinic coordination, patient appointments, and meeting administration

Monitor, analyse, and report service performance data and Key Performance Indicators (KPIs) to support service evaluation and development

Use clinical systems and population health data to identify patient needs, support personalised care, and produce activity reports

Maintain effective communication with internal teams, external partners, and homeless support services to ensure seamless patient care

Contribute to service improvement by participating in training, adhering to organisational policies and procedures, and undertaking other duties appropriate to the role

BGPA is a federation of all 43 Bromley practices working collaboratively to enhance the health and wellbeing of Bromley residents, covering over 350,000 patients, 100% of the Bromley population.

BGPAs goals are to work strategically with Bromley practices to help secure the best services for patients whilst working together to support member practices in the challenges of a changing NHS.

BGPA aims to improve the morale of general practice in Bromley by sharing expertise, services and supporting its workforce.

BGPA will make a positive impact on medical services in Bromley by working closely with One Bromley Partners including NHS SEL ICB, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.