Administrator

Join a new service at Campsfield House focused on providing a high quality service to the residents. As an administrator, you will be providing a range of administrative support to the healthcare department.

The duties will vary depending on the needs of the department with the days priorities agreed with the Head of Healthcare and Senior Clinical Lead. This may be processing patient referrals, making appointments, answering the phone, updating our clinical system (Systm1) , preparing for or taking notes at a meeting, ordering supplies, filing, photocopying, the list goes on!

Main duties of the job

Support the healthcare department deliver a high-quality experience such as

o Making patient appointments ensuring the clinic list is correct and the patient is advised of their appointment

o Processing referrals to local hospitals or services and following up to ensure the referral has been received and being processed

o Updating S1 patient records e.g. scanning documents to the correct record and ensuring they are appropriately coded (training provided)

Update and maintain databases e.g. optician, dentist, and admissions

Arrange meetings including inviting attendees, type up the agenda and prepare any documents, take minutes / actions / minutes (with training),

Provide day to day administrative support to the head of healthcare, and senior clinical lead as required. E.g. photocopying, booking rooms, etc.

Archiving sending and receiving of written notes, where necessary

Making up of books for nursing staff, e.g. shift planner, tick sheets, and so on

Place orders with suppliers ensuring stock levels are adequately maintained

Answer the phone in a polite and friendly way ensuring any messages or passed on or any agreed actions are completed

Support visitors and contractors to the healthcare department through

o Booking gate passes, where required

o Efficiently collecting and escorting visitors/contractors to the healthcare department from/to reception and other departments

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Campsfield House IRC by NHS England. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE