Administrator

The GP & Podiatry Services Administrator provides comprehensive administrative and coordination support to the GP and Podiatry services within the Low Secure Forensic Service. The role is central to ensuring the effective delivery of physical healthcare by managing referrals, coordinating clinics and appointments, supporting Care Programme Approach (CPA) processes, and acting as a key point of liaison between clinical teams and external healthcare providers. You will work closely with GPs, Podiatrists, Physical Health Nurse Leads, Matrons and the wider multi-disciplinary team (MDT), ensuring timely communication, accurate record-keeping, and compliance with Trust policies, governance, and confidentiality requirements. The role requires strong organisational skills, attention to detail, and the ability to manage sensitive and confidential information while supporting patient care pathways and service efficiency.,

• Coordinate and administer GP and Podiatry services, acting as the main point of contact for clinical teams and external providers
• Manage referrals, appointments and clinic schedules for GP and Podiatry services
• Support patient care pathways by tracking referrals, appointment outcomes and onward referrals
• Provide administrative support to Care Programme Approach (CPA) processes, including monitoring review timescales and ensuring reports are completed
• Organise vaccinations, immunisations and national screening appointments, including annual flu clinics
• Maintain accurate patient records and information systems, including RiO and digital dictation systems
• Prepare, organise and minute meetings, ensuring actions are recorded and followed up
• Coordinate diaries, room bookings and venues for clinics, meetings and training events
• Process GP payments and liaise with Finance in line with Trust procurement procedures
• Handle confidential and sensitive information in accordance with Trust policies and data protection standards
• Provide flexible administrative support to the wider MDT and administration team across the service
  
  We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that's working well together.