Administrator
Central and North West London NHS Foundation Trust, Southall, Greater London
Administrator
Salary not available. View on company website.
Central and North West London NHS Foundation Trust, Southall, Greater London
- Full time
- Permanent
- Onsite working
Posted 4 days ago, 18 Jun | Get your application in now to be included in the first week's applications.
Closing date: Closing date not specified
Job ref: 15defce5cb624db2b4eda1d841e7b71c
Location ref: Southall, Greater London
Full Job Description
To provide high quality administrative support to Ealing Specialist Children services working with Ealing Community Partners (ECP), managing all referrals and calls through a single point of access (SPA) related work in a call centre environment, Administrators will check patient eligibility, register referrals in service specific SystmOne units and where appropriate, will arrange clinical triage and/or book appointments via telephone.
Call handling via the single point of access (SPA) is a major part of the role as this is the main telephone service for patients arranging an appointment or enquiring about their Childs care.
Administrators are responsible for sending correspondence to patients, GP's and other health professionals which will include clinic/appointment letters, and confirmation and reminder SMS's.
We are offering the opportunity to work in a supportive and friendly environment where supervision, performance review and appraisals form part of our ongoing development for staff.
We provide high quality care to patients and carers who use our services.