Administrator

Neighbourhood navigation (social prescribing) is an exciting NEW service for East Surrey enabling GPs, nurses and other health and care and social professionals to refer or recommend people into a range of local, non-clinical community-based services across the Joy platform.

The administrator role will form a key part of the new team delivering this new service. We would love to hear from you if you are a passionate, organised, and a community-minded individual, with a strong background in providing admin support for a team or individuals.

The admin role will be a key role within the team, and you will be juggling a varied workload with often competing deadlines. You will work alongside the navigators, the Joy platform and other health professionals and respond to patient enquiries so excellent communication skills are a necessity., The administrator role will have an interesting and varied workload. Working as the first point of contact for the new service and helping patients with any enquiries and paying attention to detail.

You will also be supporting the team of navigators and help with informing community groups and local support about Joy and the new service.

You will be working within the neighbourhood team to provide information or answering any queries that they may have.

You must be an effective team member but also be able to work on your own and use your initiative, to resolve problems with minimal supervision.

Do you want to be part of an organisation recognised as one of the top community providers to work for in the country, delivering high quality NHS care? (2025 Staff Survey results)

First Community is a staff owned social enterprise rated Good by CQC, which delivers NHS community services across east Surrey and parts of West Sussex. We are looking for individuals who share our values First-rate care, First-rate people, First-rate value.

First Community is a great place to work, everyone has a voice and is supported to develop their career to its full potential. We offer all our staff: NHS terms and conditions, high quality training and development opportunities, flexible working to enable a good work life balance, an inclusive and friendly work environment, NHS pension, flexible retirement options and various employee benefits.

Please talk to us before applying or at interview about the flexibility you need. We may not be able to meet your needs exactly, but we do promise to fully consider your request and meet your needs where possible. Flexible working options may vary depending on the role.

At First Community we welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. All applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments.

Sustainability is integral to First Community achieving the NHS Net Zero target.