Administrator

ABL Health and Nottinghamshire County Council are partnering to deliver an Integrated Wellbeing Service across Nottinghamshire called Your Health Your Way. This transformative service will play a central role in system change, bringing previously separate lifestyle behaviour change functions together into one service. It seeks to work collaboratively with communities to support the transformation of services for the local population. The service will provide integrated behaviour support for smoking cessation, weight management, alcohol reduction, physical activity and falls prevention, all embedded in sustainable behaviour change and positive wellbeing., This is a varied, challenging, and rewarding role working under the line management of the Single Point of Access Administration Lead, supporting the ongoing implementation, delivery, and development of the service. Key responsibilities include managing incoming calls through the Nottinghamshire Single Point of Access, directing enquiries appropriately, and ensuring messages are handled efficiently. You will provide high-quality administrative support within a busy team environment, including clerical duties, correspondence, filing, appointment scheduling, and maintaining accurate client records across databases and paper files. The role also involves processing healthcare referrals promptly within agreed timescales, recording client data accurately, producing reports and documents, and using IT systems such as Excel, Word, and in-house databases effectively. You will work closely with service leads to source suitable venues in line with budgets and demand, monitor workloads and service
targets, take and distribute meeting minutes, and provide general administrative support as required. In addition, you will support behaviour change initiatives by engaging with clients, coordinate Nicotine Replacement Therapy (NRT) requests for smoking cessation practitioners, and carry out regular stock audits and temperature checks to ensure safe storage and compliance.

ABL is an exciting fast-paced, growing community health organisation. As an experienced, CQC registered, provider of community health services, we are passionate about delivering evidence based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.