Administrative Support Officer

The post holder will provide administrative and co-ordination support to the Professional Nurse Advocate (PNA) and Restorative Clinical Supervision (RCS) service, ensuring efficient organisation of restorative clinical supervision sessions, accurate data capture, and effective communication across Primary and Community teams.

The post holder will play a key role in supporting staff wellbeing initiatives and enabling access to psychologically safe supervision spaces. To work independently and manage own workload to defined policies and procedures., Organise RCS sessions across multiple sites (DN, CRT, wards, community teams), Manage diaries for PNA/RCS facilitators Coordinate bookings via Outlook / MS Teams Support site-based delivery (including travel coordination where needed)Support event organisationMaintain accurate records of: Session delivery Attendance Facilitator activity Use systems such as: ESR Microsoft Forms Excel dashboardsTo produce monthly reports for the PNA Lead Nurse Support data collection aligned to All-Wales RCS reporting requirementsPoint of contact for RCS enquiries. Use own judgement if issues need to be escalated.Communicates and exchanges information to staff from other departments, and external contacts Posters / QR codes Team communications Support engagement initiatives to improve uptakePrepare meeting agendas and take minutes Maintain shared drives / documentation Assist with audit and quality improvement activity To propose and implement any changes to policies and procedures in relation to own work area.PERSON SPECIFICATIONQualifications and Knowledge EssentialEducated to GCSE

level or equivalent Knowledge of secretarial or administrative procedures and systems, such as answering queries, progress chasing and task related problem solving, acquired through experience and training to Vocational Level 3 or equivalent demonstrable level of knowledge and experience. Proficient in Microsoft Office (Word, Excel, Outlook)

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.