Administrative Support Officer

Administrative Support Officer - Grounds Maintenance Team Working Pattern: Monday to Friday, with flexibility required on occasion to support deadlines or evening meetings, Location: London Borough of Hackney E2 - Fully on-siteAre you an organised, proactive administrator with a passion for supporting essential community services? The London Borough of Hackney is seeking an enthusiastic Administrative Support Officer to join our dedicated Grounds Maintenance team. This is an excellent opportunity to play a key role in supporting services that help keep Hackney's green spaces safe, well-maintained, and welcoming for residents. About the Role You will provide comprehensive administrative and information support to the Grounds Maintenance service, working closely with managers and colleagues across the division. Your work will help ensure smooth operations, effective record-keeping, and high standards of service delivery. Key Responsibilities Provide a full range of administrative, clerical, and information services to the Grounds Maintenance team
Support the implementation and ongoing maintenance of divisional information systems
Prepare meeting agendas, circulate papers, take minutes, and assist with drafting reports
Process work orders, manage stationery and office supplies, and maintain filing and documentation systems
Monitor correspondence and ensure corporate response targets are met
Administer staff absences, sickness records, and support recruitment and selection processes
Assist with training and induction of new staff
Support budget-setting processes, account closure, and data collection for statutory and performance reporting
Work collaboratively with other teams and contribute to knowledge-sharing and service improvement

Undertake special projects as requested by senior management About You You will bring a strong administrative background and the ability to work confidently in a busy, fast-paced environment. Essential skills and experience include: Proven experience delivering high-quality administrative support in a large or complex organisation
Experience arranging and servicing meetings, including minute-taking
Strong written and verbal communication skills, including drafting correspondence on behalf of senior managers
Ability to work independently, manage competing priorities, and meet deadlines
Good numeracy and analytical skills, with experience interpreting data and supporting financial processes
Experience maintaining office systems such as absence monitoring, timesheets, and corporate returns
Confident liaising with officers and external agencies in a professional manner
Understanding of budgets and the importance of monitoring and control
Commitment to equality, inclusion, and diversity
Proficiency in ICT systems, including Google applications (Docs, Sheets, Slides) and familiarity with financial or case management systems (e.g. Cedar, ICase Respond) Why Join Hackney? Hackney is committed to delivering high-quality public services and fostering a culture of learning, collaboration, and community impact. This role offers the chance to make a meaningful contribution while developing your administrative career within local government. If you're a reliable problem-solver with strong organisational skills and a passion for public service, we'd love to hear from you. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy