Administrative Supervisor - Charlotte Keel Medical Practice

Lead and inspire a busy administrative team, ensuring the smooth and efficient delivery of key services including medical records, document management, and patient support. You'll oversee performance, drive improvements, and ensure compliance with NHS standards, ideal for a proactive leader who thrives in a fast-paced healthcare environment.,

• Play a vital role in day-to-day supervision and coordination of the administrative support function within Practice Services
• Be part of a service built on kindness, hope, and respect, ensuring every person feels valued and included
Supportive, Collaborative Culture
• You'll join a team that has your back: mentoring, supporting and developing one another
  
  We're looking for people who share our passion for the NHS and delivering "patient care by people who care".
• Educated to GCSE level (or equivalent) including English
• IT proficiency (Microsoft Office systems)
• Experience of supervising or leading a team
• Significant experience in administrative roles within a healthcare or GP setting
• Experience managing medical records, document workflows and/or recall systems
• Experience using clinical systems (e.g. EMIS Web)
• Experience working in a fast-paced, high-volume environment
• Strong leadership and people management skills
• Excellent organisational and prioritisation abilities
• Ability to work under pressure and manage competing demands
• Committed to high standards of patient care and service delivery
• Professional, approachable, and supportive
• Problem-solving and decision-making capability
  
  At Charlotte Keel Medical Practice, no two days are the same. You'll be right at the heart of a diverse and fast-moving inner-city healthcare service, supporting over 19,000 patients from all walks of life. Whether you're helping someone access urgent care or providing calm support in emotionally charged moments, your actions will shape someone's day, for the better.
  
  Benefit from employee recognition platform with exclusive offers
• We support your professional development with supervision, CPD and training
• As an Employee Owned Trust, you're a co-owner empowered to shape the suture of our organisation and take part in decision- making
• High energy, High reward. If you like being on the go and making a tangible difference, you'll thrive here
Recognising Your Value o Salary £14.77 per hour (£28,879.04 per annum pro rata)o Full time, 37.5 hrs per week - office basedo Generous annual leave, NHS pension and discretionary annual bonuso Comprehensive wellbeing support, NHS discounts, cycle-to-work scheme, and employee assistance programme Join a Leading Social Enterprise As part of BrisDoc, an employee-owned social enterprise, you'll be empowered as a co-owner to shape the future of healthcare delivery. We're deeply committed to equity, diversity, inclusion, sustainability, and innovation. Ensuring your career grows in a direction aligned with your values.