Administrative Assistant / Receptionist

As a receptionist, you will play a vital role in the day-to-day operations of our centre. Your duties will include:

• Greeting and assisting service users and visitors with a professional and friendly manner.
• Answering and directing incoming telephone calls, taking messages, and handling queries effectively.
• Providing administrative support to various clinical and support teams.
• Providing general assistance to the wider team to support the smooth running of the centre.
• Room booking management.
• Ensuring the reception area is tidy, welcoming, and presentable.
Cover in medical records when required. All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

At Folly Hall Mills we are seeking a motivated Receptionist to be the first point of contact for our service users and visitors. If you pride yourself on excellent communication and administrative skills, we want to hear from you., We are seeking an experienced administrator with reception experience with an NVQ or RSA Level II qualification or able to demonstrate competency at Level II.,
• You will have excellent communication and interpersonal skills, able to deal with people kindly and sensitively in person and over the phone.
• You are highly organised with a keen eye for detail and can remain calm under pressure in a fast-paced environment.
• You have good IT skills and are competent in Microsoft Office applications.
• You can work effectively as part of a team and adapt to daily demands.
• Previous experience in a reception or customer service role is desirable, particularly within a healthcare setting.
3-day working week, days to be agreed. Applicants should be flexible and willing to provide additional cover for annual leave and staff absences when required

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative. Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities. Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust. Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.