Administrative Assistant - Emergency Care

The Medicine Department are looking to recruit an Administrative Assistant within the Emergency Care Department at the Royal Albert Edward Infirmary, Wigan., The main duties of this post are to provide a professional administrative service in the Emergency Care Centre. To meet and greet people attending the Reception Area with dignity and respect ascertaining their requirement and respond to those requirements accordingly, reflecting high quality customer care in all daily activities.

This is an exciting and challenging department where the postholder would be expected to work under pressure, adapting positively to a busy and demanding workplace.

This service provides support 24 hours / 7 days per week, therefore a flexible approach is necessary as this post involves working unsociable hours, i.e. weekends, Bank Holidays and internal rotation night duty. Please be aware, the shift patterns include working days, evenings, nights, weekends and Bank Holidays.

Previous NHS experience would be advantageous but is not essential., Excellent communication skills are essential, as the post holder will deal with distressed patients and relatives. The post involves registration of patients onto the computer system so excellent keyboard skills are required.

Choose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.