Administrative Assistant Apprentice
NORTH SOMERSET FOOTWEAR LTD, Barrow Common, North Somerset
Administrative Assistant Apprentice
£15,600 a year
NORTH SOMERSET FOOTWEAR LTD, Barrow Common, North Somerset
- Full time
- Permanent
- Apprenticeship programme
Posted 3 weeks ago, 10 Jul | Get your application in now before you miss out!
Closing date: 14-08-2026 (In 8 days)
Job ref: None
Location ref: Barrow Common, North Somerset
Full Job Description
Introduction
Daily involvement with the general day-to-day support of an online footwear company. This role will include involvement with marketing, financial controls and customer service.
About the Employer
Distributor and retailer of high quality footwear.
What You'll Do
This role provides hands-on day-to-day support across a busy online footwear company. Duties will include helping with website administration, processing customer enquiries, supporting marketing activity, assisting with stock and order updates, maintaining accurate records, and helping with basic financial controls. The successful candidate will work closely with the team to keep daily operations running smoothly and deliver a professional service to customers.
- Managing day-to-day customer service and ensuring a high standard of customer satisfaction
- Handling invoicing and financial processes using Xero
- Maintaining and updating online platforms, including Shopify and Mailchimp
- Communicating with manufacturing partners and factories to design footwear and manage orders
- Liaising with the warehouse to ensure smooth logistics and fulfilment
- Supporting overall business operations and identifying ways to improve efficiency
Training Outcome
On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or customer service role within the business. The apprentice will gain valuable experience across e-commerce, marketing, customer service, stock administration and basic financial processes, providing a strong foundation for further development within the company or a wider business administration career.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
- Confident telephone manner
- Willing to learn
- Friendly, polite, professional
- Reliable & Punctual
- Positive attitude
Qualifications
- Essential - GCSE - English - 9-4 (A*-C)
- Essential - GCSE - Mathematics - 9-4 (A*-C)
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday 8:30am - 5pm, with an hour for lunch.
Expected Duration: 1 Year 9 Months
Training Provider: INTEC BUSINESS COLLEGES LIMITED