Administration and Support Assistant

As an Administration and Support Assistant, you'll be an integral part of our supportive Reablement Services team. Your primary responsibility will be assisting one of our Reablement Practitioners and their Guide Dog during visits to service users' homes. When not out on visits, you'll provide vital administrative support to the Reablement South Business Support Team. This is a hybrid role working 20 hours per week. You'll work a maximum 1 day per week based at our Havant Plaza office and 2 days working in the community.What you'll do:

• Drive the Reablement Practitioner and their Guide Dog to and from work locations and appointments.
• Take notes at appointments and assist with locating appointment venues.
• Handle calls, monitor and respond to emails, and act as the first point of contact for all visitors and staff when supporting the Reablement South Business Support Team.
• Perform data checking and monitoring activities, using tools such as spreadsheets to keep operations running smoothly.
• Build and nurture positive working relationships within our team and with our service users., You will be required to travel to various locations within Hampshire, and it is essential that you have a current drivers' licence and access to a reliable vehicle on a regular basis., We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
  
  Ability to drive the Reablement Practitioner and their Guide Dog to and from work and appointments.
• Confident around dogs and able to provide care for their Guide Dog, if required.
• Good IT skills with MO365 experience (including Word, Outlook and Excel).
• Strong communication, interpersonal and teamwork skills.
• Patience, compassion, and empathy in all interactions.
• Excellent organisation and prioritisation skills.
  
  Make a difference: Create a nurturing environment where the lives of young people can be transformed. Find out more about our open residential homes here. Watch our short video about open residential care at HCC.
• Career growth and development: Take the next step in your career and strengthen your leadership skills and expertise. You'll enjoy access to Hampshire County Council's wide range of training and learning development assets, which are known to be outstanding.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here