Administration Services Co-Ordinator

22.5 hours per week, Monday - Friday. Hours to be discussed at interview. Based at St Helens Hospital, with an expectation to attend Whiston Hospital when required. This post is a maternity leave cover available 13/09/2026 - 12/09/2027. If applying on a secondment basis, please ensure you have sought approval from your line manager before applying. We are seeking a highly organised and proactive Administration Services Co-ordinator to lead our administrative teams and support efficient, high-quality services across Clinical Support Services. In this role, you will directly line manage a large team of administrative staff, coordinate workloads, maintain cross-cover arrangements and support delivery of key performance targets. You will work closely with the Associate Directorate Manager, contributing to service development, process improvement and operational planning across specialities. The JD & PS are currently under AfC review and are subject to change., What you'll do:

• Lead and support administrative teams to deliver an efficient service.
• Oversee workloads, cross-cover, clinic support and performance monitoring.
• Implement new administrative processes and support training needs.
• Manage HR responsibilities including appraisals, sickness and performance.
• Assist with service planning, reporting and project work.
  
  Strong administrative management experience.
• Excellent organisational, communication and leadership skills.
• Confident in decision-making and working independently within Trust policies.
• Committed to continuous improvement and high-quality patient service.
If you're passionate about leading a large admin team and want a role where you can make a real impact, we'd love to hear from you.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements:
• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.