Administration & Resource / Notification Officer

To provide comprehensive administrative and clerical support as part of the Public Health Wales Health Protection Service. This includes taking notifications via the telephone, inbox management, supporting the coordination and dissemination of resources, inbox management as well as organising meetings and taking concise, clear minutes.

Being the first point of contact for the All Wales Acute Response Service (AWARe), taking notifications via the telephone of an often complex nature and accurately recording them onto a national case and incident management system.

The post holder will be required to manage the telephony system, respond to calls confidently, liaising with our stakeholders, directing queries and recording details appropriately and in accordance with data protection regulations. Other key responsibilities includeorganising meetings and taking concise, clear minutes.

This is a key role in supporting effective service provision.

Looking for an enthusiastic and motivated individual for the post of Administration and Resource/Notification Officer. The post holder will be expected to adopt a flexible approach when the needs of the service require (i.e. during an outbreak/incident scenario) and demonstrate an ability to effectively manage and re-prioritise their workload.

The ability to speak Welsh at Level 3 or above is essential for this role.

Must be able to attend the office on a regular basis.

We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.