Administration Officer

This is a pivotal role and provides a vital administrative function supporting the delivery of the wider Community Safety and Engagement portfolio. You will contribute to the efficient operation and development of a diverse range of services, including:

• Domestic Abuse (including admin related to Domestic Abuse Related Death Reviews)
• Anti-Social Behaviour
• Neighbourhood Management
• Prevent, Hate Crime and Modern Slavery
• Equality, Diversity and Inclusion
• Voluntary, Community and Faith Sector Engagement
• Youth Engagement and Holiday Activity and Food (HAF)
The primary function of this role focuses on the work that the department does to support high risk victims of domestic abuse, including providing administrative support to regular multi-agency partnership meetings. Working as part of a collaborative team and reporting to the Community Safety Support Officer, you will ensure high-quality administrative support across services, contributing to positive outcomes for communities across Sefton. Key Responsibilities Include:
• Delivering a wide range of administrative, clerical, and financial tasks, including, if necessary, the use of financial systems for raising and paying invoices.
• Management of multiple service inboxes, ensuring timely and accurate responses.
• Daily processing of incoming referrals and inputting them on our electronic case management system to a high level of accuracy
• Arranging and attending regular multi-agency meetings including, coordination of room bookings, preparing agendas and taking accurate minutes. Also providing follow-up administrative support following the meetings.
• Maintenance and updating of records, databases, and electronic filing systems in line with council processes.
• Supporting with the preparation of documentation and materials for meetings and events.
• Ensuring compliance with GDPR, data protection principles, and confidentiality requirements.
• Exercising discretion when handling sensitive information, recognising legal and organisational responsibilities.
• Assisting in the production, monitoring, and analysis of performance data and service indicators.
• Working flexibly to support different locality offices and service priorities where required., Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.
We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. Consider registering for Sefton@work If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on or visit to find out more and get started today!