Administration Manager

As a recruitment partner, we are seeking a proactive and hands-on Administration Manager who can oversee daily operations, drive efficiencies, and lead both administration and finance teams. You'll play a pivotal role in ensuring smooth business operations while maintaining exceptional service standards for clients.,

• Oversee the day-to-day operations of administration and finance teams to ensure efficiency and productivity
• Lead, mentor, and support team members, aligning performance with business objectives
• Manage and enhance the customer service function, ensuring high levels of client satisfaction
• Monitor workloads and allocate resources effectively to meet business demands
• Ensure compliance with relevant regulations, policies, and industry best practices
• Oversee supplier and contractor relationships, including procurement and performance management
• Analyse client feedback and implement service improvements
• Manage onboarding, training programmes, and ongoing staff development
• Oversee IT systems, including CRM platforms, ensuring optimal performance and usage
• Ensure compliance with data protection regulations, including GDPR and cybersecurity standards
  
  We are working with a highly respected, fast-growing organisation to recruit an experienced Administration Manager to lead and develop their operational support functions. This is an exciting opportunity for an Administration Manager to join a forward-thinking business that places collaboration, client service, and operational excellence at the heart of everything it does. If you are an ambitious Administration Manager looking to make a real impact, this role offers both challenge and progression., Proven experience in an Administration Manager or similar leadership role
• Strong team management and supervisory experience
• A hands-on, collaborative approach with the ability to support teams when needed
• Experience in a customer-focused environment with a commitment to service excellence
• Strong knowledge of CRM systems, project management tools, and process improvement
• Excellent organisational skills with the ability to manage multiple priorities
• Strong analytical thinking and confident decision-making ability
• Outstanding communication skills, both written and verbal
  
  Join a growing and progressive organisation with a strong reputation
• Opportunity to shape processes and influence operational success
• Work in a collaborative and supportive environment
• Competitive salary and benefits package
Genuine career development opportunities