Administration and Failsafe Manager

1 Full time post to work within the Humber Diabetic Eye Screening Programme office at Hull Royal Infirmary.An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join the Humber Diabetic Eye Screening Programme as an Administration & Failsafe Manager. This role provides leadership and operational management for the service's administrative and failsafe functions.

The successful applicant will work closely with the Diabetic Eye Screening team and will be responsible for managing and supervising a team of administrative and failsafe staff. The Administration & Failsafe Manager will be accountable for ensuring the effective delivery of the service specification and will provide senior operational oversight and expert knowledge in managing the administrative and failsafe processes associated with patient pathways within the Humber Diabetic Eye Screening Programme.

The post holder will ensure that robust systems are in place to support patient safety, compliance, and service performance and will be confident and competent in managing competing priorities and working under pressure within a busy office environment. The post holder will be the key point of contact for patients and healthcare professionals, and the role will also involve occasional face-to-face interactions with patients.

Main duties of the job

Overseeing service administration and failsafe to ensure compliance with national guidance, quality assurance standards and the local operating procedures. To assist the failsafe and administration team in the operational running of the service. Attention to detail is vital and the ability to follow strict information governance procedures.

Monitor the performance of the administration and failsafe teams, supporting the development of team members against agreed objectives.

The Administration and Failsafe Manager is accountable for the management and welfare of the administration and failsafe team and for integrating the service administration and failsafe into a single resilient function to the highest quality.The post holder would be required to work towards and complete an Administration Qualification in Diabetic Eye Screening within 6 months of appointment to post.The Trust is undergoing service transformations and review, therefore there may be a requirement in future for weekend work. Applicants must be able to demonstrate excellent interpersonal, communication and team working skills, together with an ability to prioritise workload and work flexibly under pressure to achieve deadlines.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.