Administration & Events Assistant

Are you an organised and enthusiastic administrator with a flair for people and events? Join Guild Care as our Administration & Events Assistant and play a key role in supporting our vibrant volunteering community. This is a fantastic opportunity to combine your administrative skills with event coordination-helping us attract, support, and celebrate the volunteers who make our work possible. The role is office based at Holland House, Worthing. 20 hours per week Mon-Fri / 10-2pm or 11-3pm Joining our friendly volunteering team, in this varied role, you'll support our volunteer programme through smooth onboarding, clear communication, and creative event coordination. You will also help shape recruitment materials, draft key documents, assist with meetings/interviews, and contribute to promoting volunteering across Worthing-bringing energy and structure to everything we do. When you join us, you become part of a warm, supportive community and we offer:

• Annual Wellbeing Day off
• Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
• Cycle to Work scheme
• Free Specsavers eye care vouchers
• Option to buy and sell annual leave
• Health cash plan (silver and gold)
• Comprehensive training and career development, including apprenticeships
If you are motivated, resilient and compassionate - we want to hear from you. For more information review the full job spec and apply now on our website - interviews may take place before the end date. Only those suitable will be contacted. Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you're passionate about making a difference and share our values, we'd love to hear from you.About this role As the first point of contact for all volunteer enquiries, you'll be the friendly and professional voice of Guild Care's volunteering programme. Whether it's answering calls, replying to emails, or directing queries to the right team member, your communication skills will help ensure every potential volunteer feels welcomed and supported from the start. You'll play a key role in keeping our volunteer records accurate and up to date. From maintaining digital folders and CRM entries to ensuring all documentation meets organisational and regulatory standards, your attention to detail will help us stay compliant and organised. You'll also oversee onboarding processes, making sure every volunteer joins us in line with Guild Care's safer recruitment practices. Communication is at the heart of this role. You will send regular newsletters and updates, respond to enquiries from schools, colleges, and community groups, and promote volunteering opportunities across platforms like Indeed, our website, and social media. You'll also be the go to contact for work experience and Duke of Edinburgh placements. Celebrating and supporting our volunteers is a big part of what we do. You'll help organise internal events and recognition initiatives that show appreciation for their contributions. You'll also compile weekly and monthly reports to track volunteering trends, and send out leaver surveys to gather feedback that informs our retention and engagement strategies. Finally, you'll ensure all volunteers are aware of and comply with Guild Care's policies, helping maintain a safe and supportive environment for everyone. This is a varied and rewarding role where your organisational skills, creativity, and people-first approach will make a real difference in the lives of our volunteers and the wider community. If you are motivated, resilient and compassionate - we want to hear from you.


• Do you have outstanding administration and communication skills?
• Are you a whizz at keeping accurate records on a database as well as using programmes including Canva and MS Office?
• Would you describe yourself as a collaborative team player who can manage their time effectively?, Strong written and verbal communication skills.
• Excellent time management, organisation, and planning abilities.
• A collaborative team player with a proactive and flexible approach.
• Experience using Microsoft Office applications and online systems.
• Confident in data entry and maintaining accurate records.
• Ability to develop positive working relationships with internal and external stakeholders.
• Willingness to work occasional evenings or weekends to support events.
Desired criteria
• Experience in an administrative, HR, or recruitment role.
• Previous work in the voluntary sector or with volunteers.
• Understanding of the needs of individuals with learning disabilities., Microsoft Office Suite
Verbal and Written SkillsAdministrative skillsOrganisational skills

Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you're passionate about making a difference and share our values, we'd love to hear from you.