Administration Coordinator

The Senior Administration Coordinator will lead our team of Administration Coordinators that support the Live Well Kent and Medway service. An Administration Coordinator is the first point of contact for our clients, partners and wider stakeholders and are crucial to ensuring there is 'no wrong door' for people accessing the Live Well Kent & Medway Service.

This role will provide the day-to-day line management of our Administration Coordinators whilst also assuring the team are achieving their goals. The administration team are focused on ensuring that referrals into the service are managed in accordance to Key Performance Indicators and our clients receive the highest level of customer service, advice and guidance. In addition to the managing referrals, the Administration Coordinators provide a range of admin support to Link Workers, Employment Advisers and Managers across the service.

"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation."

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all., As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits

+ 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
+ 2 days paid volunteering leave each year
+ An enhanced pension scheme after 6 months
+ Life Assurance at 3 times your annual salary rate
+ Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
+ Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group)
+ Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
+ Opportunity to request flexible working from day one

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

+ We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
+ We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.
+ Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.