Administration Clerk - Emergency Department

We are currently looking for flexible and hardworking individuals, to join our team of valuable and conscientious administration staff. The Emergency Department is a very busy and demanding area of work but can offer great job satisfaction to its staff. The role will involve:-

• Data entry of patient's information,
• Clinic booking,
• Scanning Patient information and admissions,
• Working to support a team of Clinical Staff to provide a high standard of all aspects of care to all of our patients and their relatives.
• Working rotational shift patterns over 7 days
  
  You must have a flexible approach to working in order to meet the needs of the service. The role will include rotation to early, late and night shifts and it is therefore essential that when applying you are able to meet the required shift patterns.
The role is 'front of house' and the successful candidate will need to provide high level customer service at all times and possess excellent communication skills, be of smart appearance and professional at all times. Previous experience within a similar setting or busy reception area is essential, Keyboard skills are essential and full training will be given to become familiar with systems operated within the unit.

Mersey & West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated & skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to 5 Star Patient Care.

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: oRated Outstanding by CQC Inspection August 2018 oTop 100 places to work in the NHS (NHS Employers & Health Service Journal) oNational Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme