Administration Clerk

The clerical officer is the link between the health care professional and service users who utilise the services within community healthcare. The role of clerical officer is not to give medical advice but to refer on to a health care professional or relevant service. Any other duties as appropriate to the grade. This job description is issued as a guideline to help you understand the duties you will be initially expected to undertake. It may be changed from time to time to meet new working requirements after discussion between you and your manager. Along with the designated tasks the successful candidate will acquire an understanding of the duties and responsibilities of colleagues to become an active and proficient member of staff., Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills. To use the patient administration system to book patient appointments. General office management skills such as filing/management of records and switchboard/telephone duties. You may be required to provide administration support for services being provided off site. To work as part of a team and to carry out tasks set by the administrator/line manager. To be conversant with all of the services offered within Community Healthcare. To process incoming and outgoing mail. To undertake data inputting ensuring deadlines are met as set by the administrator/line manager. Knowledge of Data Protection Act, patient confidentiality, risk management and health and safety procedures. To attend all Mandatory Training e.g. Fire Lectures, Manual Handling, Basic Life Support & Risk Management. To undertake waste management and energy saving procedures in accordance with trust policy and to assist with the collation of monthly waste management statistics as directed by the administrator/line manager. To support the administrator/line manager in the smooth running of the services provided by the community healthcare setting. Clerical officers are expected to cover at their own and other community facilities during annual leave and sickness absences. Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Compassion
• Accountability
• Respect
• Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting the minimum salary threshold of £25,000/£41,700 per annum and/or the required skill level set by UK Visas and Immigration., Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.