Administration Assistant / PA

An exciting opportunity has arisen for a well-motivated individual to join us as a Personal Assistant (PA)/ Medical Secretary in the Oncology Department within Networked Services Division. This is a full-time permanent post. It will be working 37.5 hours per week Monday to Friday, with the option of hybrid working. The Trust are committed to supporting flexible working agreements.The post holder will act as PA to the Senior Consultant team within Lymphoma Research as well as be responsible for covering the provisions of full secretarial and administrative support within the Lymphoma team, ensuring a high standard of PA / secretarial duties is maintained and deadlines and audio typing targets are met. The PA and secretarial responsibilities will be time-split approximately 50:50.You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment, work to a high standard and be able to use your own initiative.You will have experience of
audio typing and copy typing and ideally have worked within a healthcare environment with PA and Medical Secretarial experience and a good knowledge of medical terminology. Knowledge of cancer pathways/targets would be beneficial. When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible., As a PA/Medical Secretary for the Lymphoma Team, you will be responsible for completing, but not limited to, tasks such as:

Manage consultant diaries for appointments, meetings and interviews. Organise and schedule meetings and events. Manage consultant travel and accommodation arrangements and process expense claims

Liaise with all consultants in your area of responsibility to provide a full secretarial service, including all administrative duties and dealing with mail, which may include prioritising and acting on

Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential

Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed

Effectively monitor clinic templates liaising with clinical team and administration staff to ensure clinic numbers are manageable. Escalating to the management team when appropriate

Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference

Answer written and verbal enquiries from patients/relatives, referring enquiries to consultants only when necessary

Deal with stressful phone calls which can be emotional / abusive and of a sensitive nature from relatives/patients

Liaise with internal and external departments to arrange clinical investigations/procedures

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.