Administration Assistant / Audio Typist

You will be responsible for providing daily audio typing and administrative support to ensure the smooth running of the administration services within Community Neurodevelopmental Paediatric Business Unit., + Audio typing of Outpatient clinic letters
+ Use T-Pro Digital Dictation systems
+ Use Harris Flex and Evolve clinical IT systems
+ Organising incoming and outgoing post, referring enquiries to appropriate person if necessary
+ Ordering stationery supplies
+ Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person
+ Communicating with a range of staff and visitors to the Trust / Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request
Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here
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In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working. This includes mask wearing and adherence to social distancing at all Trust sites.

You will ensure that all Outpatient Clinic letters are processed using T-Pro Digital Dictation and clinical IT systems and distributed in line with Trust procedures. Previous audio typing experience is essential. Full IT systems training and medical terminology support will be provided.
You will demonstrate effective team working with colleagues to ensure all work is completed daily. You will be typing and processing clinic letters in order of clinical priority and working to tight deadlines.
You will be a self-motivated individual with proven administration skills. You will be calm under pressure as this is a busy environment. You will be communicating with other healthcare professionals via email and telephone.
Microsoft Office skills will be essential in managing your workload to ensure tasks are completed in a timely manner. You will also demonstrate excellent organisational skills, be flexible in your approach, exercise initiative, demonstrate a consistently high standard of professionalism and be aware of the need for confidentiality and integrity.
It is important that we get the right person who can provide effective cover across our teams, so we are looking for some who has the right behaviours, skills and willingness to learn.

At Lancashire Teaching Hospitals, we take pride in caring for our staff as well as our patients. We recognise that working in a busy environment requires help with a healthy work-life balance. We also believe in ensuring that our staff get the chance to reach their full potential when working with us.
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area and give specialist care to 1.5 million people across Lancashire and Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

An exciting opportunity has arisen for a dynamic and enthusiastic administrator to join the Community Neurodevelopmental Paediatric Team at Ashton health Centre.
This post is a permanent part time post working 30 hours per week.
The post holder will assist the support secretaries in providing an effective and efficient support service to clinical teams. The post holder will provide an efficient audio typing service to ensure that clinical correspondence and all associated actions have been actioned to ensure smooth progress throughout the patient pathway in line with clinical requests.