Administration Assistant

Our team of administrators provide support for over two hundred clinical staff who deliver services to children aged 0-19 years across Leicester, Leicestershire, and Rutland., As an essential part of Therapy & Diana Childrens Community Services, you will provide administrative support to the clinical team and be the first point of contact for staff, families, and external agencies.

You will be the first line of contact for parents, carers, young people, and professionals and must have excellent communication and customer service skills and be able to deal with queries in a helpful, professional, and sympathetic manner.

Our team are immensely proud of the excellent support we provide to both the clinicians who deliver services and to the families, children and young people who receive our services.

We would love you to join us and share your outstanding skills in communication (verbal and written), your ability to use tact and diplomacy and to be able to apply problem solving skills to provide the best service we can for our service users.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do., You will need to be able to demonstrate experience of working with confidential and sensitive information and can work using your own initiative as well as working as part of a team.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible., Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

We are committed to the wellbeing of all our staff. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.