Administration Assistant

This is a very busy service and the successful post holder will be required to support the multi-disciplinary clinical teams to provide a comprehensive, high quality administrative service at all times. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone.

Candidates must have proven demonstrable experience in the last 12 months of the following:

• Experience in working in a customer / patient focused environment (face to face and telephone)
• Excellent communication and interpersonal skills
• Database inputting
• Electronic filing systems
• Microsoft word/excel/powerpoint/office packages including email
• Fast, accurate typing/keyboard skills
• Typing letters
• Good verbal and written communication skills
• Ability to be self-directed, motivated and be able to contribute positively within a team
• Well organised and structured
• Ability to change tasks at short notice
• Reliable and punctual
• The post holder will be expected to demonstrate flexibility in the role
The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.