Administration Assistant

Would you like to be part of a team that works well together, always there to help each other? An exciting opportunity has arisen at Outpatients Reception, Walkergate Park Hospital and we would love to hear from you - come and join our team., o The professional meet, greet and check-in of service userso Booking/rearrangement of appointments by closely following local training guidelines, being mindful of prescribed treatment timescalesand the requests of medical/clinical staffo Communicating at all levels, with high volumes of telephone calls from service userso Accurately updating patient details within RiO (the Trust's patient information system)o Formatting documentso Scanning and uploadingo Dealing with correspondenceo Assisting with ad hoc requestso Experience of Microsoft Office and working within an administrative environment are essential to the post. Knowledge of RiO isdesirable.

The post holder will also undertake additional duties such as ordering supplies, requesting repairs and updating rotas and duty sheets. This list isnot exhaustive.

Applications are invited friendly, caring and compassionate individuals who enjoy working in a reception environment and can demonstrateconfidence and experience of excellent customer service.The Outpatients Department within the Neurorehabilitation Service supports around 15 outpatient clinics per week and provides treatmentto patients suffering from various neurological disorders. The clinics are facilitated by a wide range of medical and clinical staff.The successful candidate will work well within a team and will be looking to develop their administrative and communication skills in a busyreception environment, offering a warm, professional welcome and paying particular attention to detail when booking multiple appointments of differing natures and timescales. The successful candidate will work within the admin team and provide crossover on Receptions. The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working
knowledge of officeprocedures including IT skills.You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meetthis criteria you may not be shortlisted.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.