Administration Assistant

This post is a fixed term contract until 18.05.2027 to cover a maternity leave within the Acute & Community Dietetic Service.

This role will provide essential support to the Acute and Community Dietetic Service, ensuring the smooth and efficient delivery of a nutrition and dietetic service to patients across West Suffolk. The role acts as a key point of contact for patients, carers, GPs and other healthcare professionals, offering a professional and responsive service while coordinating appointments, managing referrals, and maintaining accurate patient information.

Working closely with the Professional Lead Dietitian, Community Dietetic Manager and wider dietetic team, the postholder supports the operational running of the service through effective communication, organisation, and administrative coordination. The role requires strong attention to detail, the ability to prioritise a varied workload, and a commitment to confidentiality and high-quality patient care. The postholder also contributes to service evaluation, data reporting, and the induction and training of new staff., To act as the Administrative Assistant to support the running of the Acute and Community Dietetic service for West Suffolk community and primary care patients.

To oversee management of the Patient Tracking List (PTL) within the dietetic department.

To support the Professional Lead Dietitian and Community Dietetic Manager the effective delivery of a timely nutrition support service.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.