Administration Apprentice

Introduction

Level 3 Business Administration Apprenticeship with Velocity offers hands-on experience in office support, including recruitment, compliance, and admin tasks. You’ll gain practical skills, work full-time with training, and develop communication, IT, and organisational abilities for a career in business admin.

About the Employer

Velocity Academy) is a UK apprenticeship training provider. It specializes in IT, Data, Digital Marketing, and Professional Services apprenticeships delivered primarily through online live learning and coaching.

What You'll Do

Key Responsibilities:

People Administration:

• Process paperwork related to variation of contracts for exiting employees, ensuring compliance with legal and organisational requirements
• Prepare and distribute HR-related documents, such as employment contracts, variation of contract letters
• Produce regular management reports
• Support the implementation of systems relating to the function, for example Sage
• Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and conducting background checks, when instructed
• Support the management of the sponsorship license and records related to sponsorship staff
• Administer employee benefits platform
• Serve as a point of contact for employees regarding HR-related questions, concerns, and requests for assistance
• Facilitate communication between employees and the People Function, and escalate issues as needed to ensure timely resolution
• Promote a positive work environment and organisational culture by fostering employee engagement and morale
• Manage queries in the general HR Inbox, escalating to the People and Sponsorship Advisor when required
• Support in right to work checks and DBS applications. Submission of Occupational Health referrals
• Adding new starters to platform, Review of routine employee letters, including probation and invitation letter
• Ensuring sickness records, and maternity/paternity records are up to date, e.g. on the sickness absence tracker

Health and safety:

• Fire safety in the office (office risk assessments, regular function checks and recording thereof, nominations for fire warden, logs) PAT testing of office equipment, and ensuring this is done prior to the previous end-date

Stationery supply management:

• Cost and budget control - liaising with the finance team and providing reports as required
• Purchasing of stationery supplies
• Stock control
• Allowance to people who use the office

Office Organisation:

• Managing use of space by personnel (preventing overcrowding, hot desk bookings)
• Ensuring any notices are in date (H&S notices, insurance certificates etc.)
• Booking meeting and training rooms when necessary
• Keeping the kitchen clean and stocked where necessary
• Organising celebrations in the office, including birthday cards and cakes for staff, and for registered managers
• Managing the archive function for the business

Direct operational support:

• Answering the telephone when necessary and directing callers to the appropriate person/s
• Welcoming guests to the office and supporting their visit with information, guidance and refreshments as appropriate
• Planning office induction to new managers and liaising with Heads of Department to facilitate delivery.

Administration support:

• Communicating with staff regarding return of equipment after leaving etc.
• Taking and producing minutes for meetings when asked, including, but not limited to, team meetings.

Assistance to CEO:

• Ensuring refreshments are provided and delivered according to the CEO's requirements, for them and for the Chief Operating Officer and Managing Director
• Managing communications for CEO in all formats
• Managing the CEO's environment to comply with their requirements
• Undertaking such tasks as buying gifts, arranging travel, etc. as required

Training Outcome

The role offers long term security and the opportunity to progress into a permanent position.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Essential - GCSE - English - A*-C/ 9-4
• Essential - GCSE - Maths - A*-C/ 9-4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, shifts to be confirmed.

Expected Duration: 1 Year 4 Months

Training Provider: VELOCITY 1ST LIMITED