Admin and Clerical Officer

The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and attendance data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccuratepatient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).

• Good general education, including GCSE English grade "C" or above, or equivalent NVQ level 2 in Customer Care
Experience Essential
• Relevant experience in a role which combines administration and working with the public, preferably in the NHS or similar
Skills and aptitudes Essential
• Excellent customer care skills, including ability to use judgement, tact & diplomacy
• Excellent communication skills, both written and spoken
• Experience of using own initiative to help solve a problem or improve a service Experience of team working
Desirable
• Ability to successfully manage and resolve difficult situations
• A high degree of accuracy and attention to detail Good IT skills, including proficiency in the use of windows based applications, Need to be flexible to travel and work at any of the Royal Free sites
  
  The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk