ADHD Administrator

The ADHD Administrator plays an essential role in supporting governance, quality and patient safety activity across our ADHD service. The PCS ADHD service is working across the interface between primary care, voluntary sector and secondary services, with the aim of improving the mental health and well-being of our communities.

You will provide administrative support including sending out requests and collating patient reports, booking and managing clinics, communicating with patients, supporting complaints, concerns and compliments, and supporting weekly multidisciplinary team meetings.

This is a hybrid role requiring you to work independently, manage your workload across different locations, and maintain a high level of organisation and attention to detail.

Main duties of the job

Provide day-to-day administrative support across the PCS ADHD service

Send patient communications by email and post

Monitor the ADHD inbox and other incoming correspondence and respond appropriately

Manage and book clinics and appointments

Accurately input and update patient notes and enter clinical decisions as requested

Provide administrative support in meetings, including preparing agendas, taking minutes and updating actions

Maintain and organise electronic and hard copy filing systems

Work alongside managerial and clinical leads to help ensure that high standards of governance, quality and patient safety are maintained across the service

Support the ADHD Team Manager and clinicians to ensure that systems, documentation and processes are well organised, accurate and up to date

Work effectively in a hybrid environment, requiring strong self-organisation and the ability to manage your workload across different locations

Undertake organisational tasks, communicate effectively, and prioritise competing demands in a sensitive and compassionate way

You will uphold PCS values and contribute to an inclusive, supportive and respectful workplace where everyone is valued, treated fairly and has the opportunity to thrive

You will contribute to a culture of continuous improvement and support the delivery of safe, effective and person-centred services

You will follow PCS policies and relevant professional standards

Primary Care Sheffield (PCS) is a not-for-profit healthcare organisation delivering NHS services across Sheffield, including primary care, community services and mental health. We work in partnership with NHS organisations, GP practices and local communities to break down barriers to different types of services and bring high-quality, accessible care closer to the places people live.

Our values are at the heart of everything we do, they shape how we work and how we treat one another, our values are to be innovative, open, person-centred, ambitious and empowering. We are committed to creating a supportive and inclusive environment where our people can develop, contribute ideas and make a meaningful difference to the patients and communities we serve.