ACHD Co-ordinator and Team Leader

Working closely with the ACHD Clinical Lead the post holder is responsible for effectively managing the smooth operation of the ACHD service for the Cardiothoracic Directorate; ensuring the OUH and peripheral clinics meet NHSE standards and specifications for congenital heart disease . The post holder will actively liaise with other health care professionals, managers, administrative and secretarial staff both within and outside the organisation as well as patients and relatives. The post holder will be responsible for the supervision, training and development of staff in the ACHD administrative team within the framework of their individual personal development plans (PDP). The post holder will act as the focal point for the ACHD multidisciplinary team and will be an essential and integral part in the smooth running, administration and organisation of the ACHD service. This is a unique administration role that requires flexibility, attention to detail, initiative and complex communication skills, Outpatients

• Organise the triage of all ACHD referrals to OUH and the peripheral clinics and deliver to the Elective Access Team for booking. Scanning all referrals in to EPR and ACHD spreadsheet and reviewing the ACHD email.
• The ACHD clinics are held in
o Oxford University Hospital o Royal Berkshire Hospital o Great Western Hospital o Northampton General Hospital o Jersey General Hospital The post holder needs to liaise with these hospitals to organise and provide ACHD clinics,
• Organise the triage of all ACHD referrals to OUH and the peripheral clinics and deliver to the Elective Access Team for booking. Scanning all referrals in to EPR and ACHD spreadsheet and reviewing the ACHD email.
• The ACHD clinics are held in
o Oxford University Hospital o Royal Berkshire Hospital o Great Western Hospital o Northampton General Hospital o Jersey General Hospital The post holder needs to liaise with these hospitals to organise and provide ACHD clinics
• J. Tyrie/S. Malone/J. Cole/L.Churchill V2.0 final 29.06.18 Learning | Respect | Delivery | Excellence | Compassion | Improvement
• To oversee the booking of patients into the ACHD clinics including peripheral clinics,
ensuring that referrals are in the patient notes along with booking of tests including ECG and echo/MRI /CT and actioning additional investigations in timely proactive manner. e.g. CT and MRI.
• Collate investigations and populate the MDT proforma for patients requiring with
indication of timing of MDT and ACHD. Multi- Disciplinary Team (MDT) meetings
• To facilitate the coordination of the MDT meeting. This may require being available
for an early start/late finish or during lunchtimes, ensuring that all relevant information is available when required.
• To liaise with the clinical team to collate and agree the list of patients, and liaise with
the admin team at UHS to list the patients.
• To minute all MDT meetings, circulating to all MDT members including the UHS
admin and clinical teams, ensuring that all actions have been carried out ahead of the next meeting and if appropriate holding MDT members to account if actions have not been completed.
• To ensure that proformas for each patient to be discussed at the MDT are prepared,
having identified all relevant existing clinical data.
• To organise and operate all visual aids needed for the meeting e.g. Video
conferencing facilities.
• Complete a live detailed proforma, or detailed summary, for patients discussed at the
MDT meeting. Excellent keyboard skills are essential for this.
• To ensure that outcomes of MDTs (management and treatment plans) are filed in the
patient's notes, and stored on EPR.
• To work with the MDT members to ensure that appropriate action follows the MDT
ensuring that all actions are fed back to the system and are completed.
• Ensure all discussions about each individual patient's management and the
attendance of MDT members are recorded in a spreadsheet. Listing of patients for ASD closure
• Collate patient lists for ASD closure based on operator availability, circulating to the
MDT, and Cath Labs.
• Date all patients listed for ASD closure updating the spreadsheet and communicate to
the Elective Access Team.
• Ensure specific equipment requirements are communicated and included when listing
patients, The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.


• Degree or relevant NHS experience
• NHS experience in an administrative role with excellent knowledge of administrative procedures. Up to date experience of Microsoft Windows, Office, Excel, PowerPoint and Access (or equivalent) Project Management skills Excellent diary maintenance/scheduling skills Complex communication skills both written and verbal Ability to understand and analyse complex data from information systems such as Excel in relation to performance, targets and projectiles Ability to manage conflict Previous line management experience
• Excellent organisational ability Ability to prioritise Innovative , flexible , adaptable Able to work independently and as a member of a team Attention to detail and ability to concentrate for long periods Flexible approach to team work and working hours Evidence of team working/ building and leading
• Excellent literacy, numeracy and communication skills both verbally and in writing Ability to provide compassionate and clear communication to patients and relatives Evidence of interacting with a wide range of people Presentable, smart appearance J. Tyrie/S. Malone/J. Cole/L.Churchill V2.0 final 29.06.18 Learning | Respect | Delivery | Excellence | Compassion | Improvement Reliable and organised Excellent interpersonal skills Excellent attention to detail Hard working and ability to work to deadlines Positive, enthusiastic attitude Highly diplomatic and professional To act in a professional manner at all times to act as representative of the service
Desirable criteria
• Graduate qualification in business- CMS or equivalent training/experience
• Understanding of medical terminology for Cardiothoracic Speciality Previous line management experience ECDL or equivalent qualification Appraisal training
• Evidence of interacting with a wide range of people Presentable, smart appearance
  
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