Accounts Payable Team Leader

The role provides sits in the accounts payable function covering a range of finance and administration related tasks to ensure invoices, expense claims and payments are processed in a timely and accurate manner in line with Service Level Agreements. The role is a customer focussed role, and includes line management of Accounts Payable Assistants. The role will support the Accounts Payable Services Manager in Newcastle., The role will need to be hands on, with responsibility for line management as well as "mucking in" when needed to ensure the team's responsibilities are effectively delivered:

• Expenses. Reviewing expense claims in Emburse against specified criteria, completing any information required to enable accurate processing of the expense claim (for example, completing the taxation). and re-routing based on agreed exceptions to relevant approvers;
• Invoices. Reviewing chargeable and non-chargeable invoices in Emburse against specified criteria, completing any information required to enable accurate processing of the invoice (for example, completing the taxation). and re-routing based on agreed exceptions to relevant approvers.
• Automatic Payments. Preparing payment runs using pre-defined criteria, making any adjustments as required and then processing the payment run once approved. Preparing manual payments using banking platforms and by agreement with finance management;
• Query Handling. Provide support to and liaise to the business on queries related to expenses, invoices and payment;
• Finance Support. Providing Emburse support to the wider finance team, ensuring smooth operations with accurate financial coding, recharge queries and other accounts payable matters;
• Service Desk. Day to day management of the Emburse service desk service requests, ensuring the team promptly resolve any invoice fails or rejections and escalating as required;
• Disbursements and Recharges (law firm specific). Disbursements and recharges are costs that are recharged to clients. In addition to processing these costs, the role may be required to ensure that these costs are charged to matters so they can be billed to clients. This includes receiving data for recharges, ensuring any corresponding invoices are processed, reformatting the data to enable uploads, managing exception items, and Revenue Controllers with any queries rising.
As the role will also be responsible for:
• Reporting. Reporting against service levels, both within Accounts Payable management and other finance stakeholders;
• Resource Management. Primary responsibility for resourcing daily, weekly, monthly and periodic tasks utilising available resource effectively. Development of an activity calendar to ensure visibility and priority of task is available to all resources;
• Training & Development. Responsible for training and development of the team, including managing the probation period of new starters and working alongside Accounts Payable Services Manager to ensure new colleagues are onboarded and training programme created;
• Documentation. The role will ensure that any Work Instructions used in process delivery and training is kept up to date and is reviewed regularly and signed off by stakeholders.
Accountable To
• Accounts Payable Services Manager
Accountable For
• Accounts Payable Assistants
Key Stakeholders
• Director of Financial Control & Operations, EMEA
• UK Accounts Payable Team Leader
• Financial Controllers
  
  Customer service mindset, able to work as part of and lead a team, sharing knowledge and ideas whilst working proactively to meet service levels;
• Keen sense of responsibility, able to set a professional example and ensure the team commits to and delivers. In doing so coaches and develops the team;
• Excellent interpersonal skills with the ability to communicate in a professional, approachable manner at all levels, and to non-Finance professionals, both verbally and in writing;
• Follow standard operating procedures but also challenge the status quo, exercising good judgement and decision making;
• Comfortable working within a fast-paced, flexible environment supporting Finance and the business in the completion of objectives.
Experience required for the role:
• Team leadership (line management) in an accounts payable team (desirable)
• Leading a team in a customer driven service centre environment, operating to and reporting against service levels (preferred)
• Knowledge of SAP, Emburse or other invoice/expense workflow solution (essential)
• Experience in a multinational, professional services environment (preferred)
Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.