Accounts Administrator

We're undergoing an exciting period of transformation within Microsoft Business Central (BC), including a major subscription platform migration. To keep our financial data accurate and up to date, we're looking for short-term support with a strong analytical focus. You'll play a key role in managing the Accounts Receivable Ledger, so prior BC experience is essential.
Day To Day:
Customer Payments & Refunds
Process and allocate Direct Debit, card, and bank transfer payments in BC
Match payments to open invoices
Issue customer refunds across BC and other payment platforms
Allocate refunds to relevant credit notes
Accounts Receivable Ledger
Raise manual, contract, and B2C/B2B invoices and credit notes
Reconcile customer accounts and clear unallocated items
Monitor and correct account errors or omissions
Support daily clearing of open sales orders
Highlight potential bad debts
Update VAT status, payment methods, and contract details
Assist with B2B credit control activities
Inter-Department Support
Respond to payment-related queries via email or phone
Manage internal tickets (Gorgias) on customer account issues
Share relevant customer account data with teams promptly
Work closely with the Subscriptions/Credit Control team to ensure smooth collections
Daily & Month-End Tasks
Support daily bank reconciliations
Assist with month-end management accounts
Provide cover for colleagues during holidays or illness
Undertake other ad-hoc finance duties as needed

We're seeking someone with solid finance experience, strong BC knowledge, and the ability to thrive in a fast-moving, systems-focused environment. If you're detail-driven, tech-savvy, and ready to hit the ground running - this role is for you.
Experience (Essential)
Minimum 2 years' experience in an Accounts Assistant or Finance Administration role
Minimum 2 years' hands-on experience using Microsoft Business Central
Strong understanding of Accounts Receivable processes including invoicing, credit notes, refunds, and payment allocation
Desirable
Experience within a subscription-based or high-volume transaction environment
Qualifications & Training
Educated to GCSE level (or equivalent) with passes in Maths and English
Confident user of financial systems, especially BC
Desirable
Working towards a professional qualification such as AAT
Skills & Knowledge
High level of computer literacy, with strong Excel and general IT proficiency
Excellent numerical accuracy and attention to detail
Confident navigating financial systems, particularly Business Central
Personal Attributes
Strong written and verbal communication skills
Organised, able to multitask, and comfortable working to tight deadlines
Professional, reliable, and accountable
Works well both independently and as part of a team

️Please note that this role is subject to pre-employment screening, including two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.
This role is a UK based role and any hybrid/remote work must also be within the UK.
Perks :
172.5 hours holiday per annum (pro rata)
We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends' discounts on our services & products
Free on-site parking