Account Handler

Our team is seeking an entry-level Account Handler and Broking professional to support clients and help deliver business goals. You will act as a dedicated contact for your own portfolio of consumer clients, with close support from colleagues. You will oversee their insurance programmes, helping them obtain appropriate cover for their risks and providing a high-quality service. What You'll Be Doing:

• Build long-term client relationships, support account management and claims, and deliver a timely, high-quality service.
• Identify opportunities for business growth and client retention, while developing knowledge of personal insurance products and market developments.
• Follow business processes and FCA requirements, act with integrity and professionalism, and maintain the skills and training needed to deliver good customer outcomes.
  
  Hold at least five GCSEs at grades A-C, including English and Maths, and have CII professional qualifications.
• Bring customer service and financial services experience, a track record of teamwork, and knowledge of FSA requirements and standards.
• Communicate effectively, use Microsoft Office, and demonstrate organization, time management, a willingness to learn and a customer-focused attitude.
  
  PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.


• An attractive salary and benefits package, including 26 days' holiday, a pension, access to healthcare support and a range of other flexible benefits.
• A collaborative and supportive working environment where you can develop your industry knowledge and skills and progress your career.
• A five-day working week is based on our Halifax office with a salary of £25,000-£27500 depending on experience.