Account Handler

At Unity Insurance, part of the Scouts movement, we do more than provide insurance , we help protect the people, places and activities that bring communities together. We're a small, friendly team with a big purpose, supporting charities, youth groups, Scouts, Guides and other organisations to keep doing what they do best.,

• Be the first point of contact for our clients
• Provide quotes, advice, and ongoing support
• Manage renewals, policy updates, and claims
• Recommend additional products to help clients stay protected
• Ensure all administration is accurate and completed on time
• Deliver excellent customer service and help us grow our client base, Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.
  
  Are passionate about delivering excellent customer service
• Enjoy building strong, lasting relationships
• Take pride in making a positive difference
• Want to be part of a friendly, supportive team with a real sense of purpose, Experience in insurance and customer service
• Understanding of youth organisations or small charities
• Good knowledge of insurance principles and FCA guidelines
• Confident using computers and insurance systems
• Working towards or holding insurance qualifications
• A genuine passion for helping others
  
  At Unity, you'll have the opportunity to make a real difference by supporting organisations that help young people gain Skills for Life, while being part of a friendly and supportive team that values what you do. We'll invest in your development through great training and opportunities to grow your skills, while giving you the chance to get involved in volunteering and meaningful projects that have a positive impact., The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
  
  We're proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.
• 28 days' holiday, rising to 32 days after 2 years' service, plus extra days at Christmas
• Flexible working hours and hybrid options
• Work in a way that suits you, your role, and your department
• Double-matched pension up to 10% of gross salary
• Family-friendly employer with generous family leave
• Learning and development opportunities via our internal learning hub