Account Director, Police South East

Experience

• Commerical awareness: externally recognised expert within the company for the clients ICT needs and within the client base Business acumen: demonstrable ability to Identify, Influence and deliver the sales strategy and the plan for the accounts in order to defend existing revenues and create the platform for incremental profitable revenue growth. Negotiation skills: possesses strong ability to reach win-win solutions. Successfully completes complex negotiations Relationship and stakeholder management: possesses strong stakeholder management skills to effectively establish communication channels/techniques to influence the wider senior stakeholder team. Manages internal and external stakeholders Likely to have a minimum of 5 years sales management experience in Telco or Technology sectors Proven experience using extensive knowledge of BT Products and services (or understanding of Mobile, Fixed Voice, Cloud and data within the Telco or Technology sectors)
  
  to deliver commercially sound complex customer solutions/ managed services whilst maintaining a positive experience for customers OR Proven experience within the Policing sector Proven personal sales experience in Telco or Technology sectors with proven credibility to operate at xx-suite level within UK Private and, or Local Government sector. Awareness of a range of selling techniques and a professionally recognised accreditation such as SPIN, NLP or similar Proven experience creating a virtual team to deliver commercially sound complex customer solutions/ managed services whilst maintaining a positive experience for customers Strong track record of sales and account development working with public sector customersMANDATORY Non-Police personnel vetting (NPPV) clearance required## Our Package On target bonus Health Care Car Allowance BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive
  
  term relationships with customers within a complex hierarchy structure, to include responsibility for escalation management to appropriate level Proactively develops a strong understanding of the customer's known ( and unknown) requirements and transformational roadmap. Ensure those account development plans are in place for each customer accurately portraying the competitive landscape and how BT is positioned within it. Creates industry level consortia to identify and solve medium to long term business problems Drives customer satisfaction improvements increasing Net Promoter score within the account. Define, develop and own key customer relationships and customer contact strategy. Manages key stakeholders effectively both internally and within the customer environment to achieve best outcomes on behalf of your customer Hold internal stakeholders to accounts on behalf of your customer 3/2 split will require frequent presence at key customer sites## Essential Skills, 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up. Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more. 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer's leave World-class training and development opportunities Option to join BT Shares Saving schemes.About usWith over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the
technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
• A FEW POINTS TO NOTE:Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.DON'T MEET EVERY