Account Director
Algeco UK, St Johns, Wakefield
Account Director
Salary not available. View on company website.
Algeco UK, St Johns, Wakefield
- Full time
- Permanent
- Onsite working
Posted 2 days ago, 12 Nov | Get your application in today.
Closing date: Closing date not specified
Job ref: 9132026ecb7342bf9bd2bfd532e006db
Location ref: St Johns, Wakefield
Full Job Description
The Customer Service Executive role provides the central coordination that keeps nominated Key Accounts running smoothly across the full order and service lifecycle. Acting as the connective point between Accounts Payable, Hire Desk, Install and Maintenance, the role ensures issues are logged, tracked and resolved to agreed timelines, and that the customer experience remains joined-up and dependable.
By taking on the administrative burden from Internal Sales Executives and coordinating with resources in adjacent functions, the role frees front-line sales to focus on winning and growing accounts, while ensuring service delivery for Key customers is proactively managed rather than reactively chased., Act as the central coordination point between Accounts Payable, Hire Desk, Install and Maintenance for nominated Key Accounts, ensuring a seamless end-to-end service.
Ensure issues, queries and service requests are accurately logged, tracked and resolved, with timelines actively managed and adhered to.
Work with nominated resources for Key Accounts across adjacent functions, building the relationships needed to expedite resolution and delivery.
Experience in a sales support, customer service or account coordination role, ideally within construction, hire, or a related B2B environment
Strong organisational and administrative skills, with the ability to manage multiple accounts and priorities simultaneously
Confident coordinating across functions such as Accounts Payable, Hire Desk, Install and Maintenance
Excellent communication and stakeholder skills, with a proactive, solutions-focused approach to issue resolution
Competent with CRM and order management systems, with strong attention to detail and data quality
Algeco UK is the leader in modular accommodation not only in the UK but around the world. We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use.
Competitive salary
Monday to Friday - 37.5 hrs
25 days annual leave = bank holidays
Medical cash scheme
Enhanced company pension
Life assurance
Paid volunteer days