Account Administrator

Accounts Assistant will be responsible for producing timely and accurate invoices/credit notes, ensuring all revenue is reported correctly in the monthly accounts.Accounts Assistant will need to consistently meet month end reporting deadlines with a high degree of accuracy. The Accounts Assistant will be trustworthy and understand the need for confidentiality, as cited in the Group values. KEY OBJECTIVES

• Responsible for reducing the lead time between delivery of goods and distribution of invoices
• Responsible for effective and efficient resolution of queries to allow for timely payment of debt
• Effective communication with Sales and Order departments to improve company performance
• Proactively monitor the invoicing process, reporting deficiencies when they arise, and suggesting possible improvements to the role, Timely and accurate raising of invoices/credit notes to ensure all revenue is reported correctly in the accounts
• Updating commercial analysis spreadsheets and providing chemical usages to account managers
• Updating driver analysis spreadsheets for monitoring overheads
• To carry out periodical system maintenance including checking all orders are correctly invoiced or listed as contract accordingly
• Updating Price Lists in Sage periodically
• Reconcile collections / deliveries and raise credits as needed
• Dealing with customers invoice/delivery queries over the telephone professionally and efficiently
• Liaising with customers in writing when necessary (by letter, or e-mail).
• Communicate effectively with all departments and to work effectively with the other members of the Finance team
• Complete invoicing via client portals as required
• Provide holiday cover for other roles within the operation to maintain administrative support to critical business activities
• Opening and distributing post
  
  Experience in a similar role (preferable)
• Experience of Sage 200 (advantageous) and/ or similar systems
• Resilient & robust personality, able to resolve problems and meet deadlines with an eye for detail
• Self-starter and able to prioritise own workload and proactively provides data as needed
• Demonstrate exceptional organisational skills and the ability to work efficiently in a fast-paced environment
• Actively participates in team working to ensure organisational and team goals are effectively met
• Supports colleagues by responding effectively and efficiently to requests for help & information
• Sets challenging personal standards in the form of clear goals and aligns job objectives to the requirements of the business
• Seeks feedback and, where appropriate, gives feedback constructively
• Is aware of best practice in area of expertise and works towards this by demonstrating, applying and sharing knowledge
• Builds trust and develops a reputation for reliability by following through with actions as agreed
• Strong oral and written communication skills are essential
• Questions, and where appropriate, challenges the status quo to ensure continuous improvement
• Strong Microsoft office skills, especially: MS EXCEL, MS WORD and MS OUTLOOK