Accommodation Assistant

We are excited to offer 4 opportunities to work for the Accommodation Service and enhance our students' experience this summer Based in our Cockcroft building on the Moulsecoomb campus, you will assist the Accommodation Team by providing administrative support and excellent customer service, reporting to the Accommodation Manager. Key responsibilities will include:

• Providing a customer-facing service to students and the public
• Answering enquiries related to accommodation through email, telephone, and in-person meetings
• Processing applications for accommodation using information databases and maintaining accurate records
• Attending summer housing events and move-in events
• Supporting students on our social media platforms
• Providing advice on accommodation to various audiences
• Performing general office duties such as filing and processing landlord reference requests
  
  Your recent experience in a customer-focused environment and strong administrative skills will be key to success in this role. We're looking for individuals with effective written, verbal, and interpersonal skills, along with the ability to explain complex procedures in a straightforward manner. Familiarity with word processing, spreadsheet, and database packages is essential.
  
  These positions are available on a full time, fixed-term basis for 4 months with an ideal start date in mid-June. Please be aware that there will be restricted availability for time off during August and September. Additionally, you should anticipate some weekend work as part of your responsibilities.
If you are ready to contribute to our dynamic team, then please apply and we look forward to welcoming you to our Accommodation Service. Interviews will take place in the week commencing 4th May. Further details: The University is committed to an inclusive environment which embraces equality and diversity in our working, learning, research and teaching environment. We particularly encourage male applicants and all those from Minority Ethnic backgrounds. The university is underrepresented by these groups at this job grade. For the vast majority of our roles, we operate an agile working system with time split between working on campus and at the employee's home. It is the University's expectation that home working will take place within the UK.