Academy Administrator

An exciting opportunity has arisen for an enthusiastic and highly organised Administrator to join the Northern Endoscopy Training Academy (NETA) Hosted by North Tees and Hartlepool NHS Foundation Trust, NETA works in partnership with NHS England, the North East and North Cumbria Integrated Care Board (ICB), Regional Training Centres and eight NHS Trusts to deliver high-quality education and workforce development opportunities for the endoscopy workforce Supporting the Academy Manager and Clinical Lead, the post holder will play a key role in the day-to-day running of the Academy and act as the central point of contact for trainees, trainers, NHS organisations and stakeholders across the region. The successful candidate will provide comprehensive administrative and coordination support for a diverse portfolio of endoscopy education and training programmes, including the administration of trainee records, training schedules, meetings, governance processes and stakeholder communications. The role will also support the organisation of regional Immersion Block Training programmes and other workforce development initiatives. This is an excellent opportunity for an experienced administrator with strong organisational and communication skills who enjoys working collaboratively and managing a varied workload within a dynamic and developing regional programme. This post is offered on a12-month fixed-term basis, with the potential for extension subject to ongoing funding arrangements. The Academy Administrator will provide comprehensive administrative and coordination support to the Northern Endoscopy Training Academy (NETA), working closely with the Academy Manager and Clinical Lead to support the delivery of education and training programmes across the North East and North Cumbria. Acting as the central point of contact for trainees, trainers, NHS Trusts and stakeholders, the post holder will coordinate training activities, maintain accurate records and databases, support governance and reporting processes, organise meetings and manage communications across a wide network of partners. Key responsibilities include supporting the administration of the NETA curriculum and workforce development programmes, coordinating Immersion Block Training, maintaining training and performance data, supporting financial and procurement processes, and providing administrative support for the NETA Board and other Academy meetings. The role will work collaboratively with NHS England, the North East and North Cumbria ICB, partner NHS Trusts and the wider North East and Yorkshire Endoscopy Training Academy (NEY ETA) to support the development of a skilled and sustainable endoscopy workforce. At University Hospitals Tees, our main priority is to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience. We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities. Please see the full job description and person specification document(s) attached for main responsibilities of the role. Core Functions: Key Results and deliverables:

• Act as the central point of contact for the Northern Endoscopy Training Academy (NETA), responding to and coordinating enquiries from trainees, trainers, NHS Trusts and stakeholders.
• Provide comprehensive administrative support to the Academy Manager and Clinical Lead.
• Support the planning, coordination and delivery of the NETA curriculum and training programmes.
• Coordinate trainee registrations, immersion training schedules and educational activities.
• Maintain accurate training records, databases and reporting systems.
• Manage Academy communications, including distribution of information, updates and educational resources.
• Organise the NETA Board and other Academy meetings, prepare agendas, take minutes and track actions.
• Support data collection, reporting and performance monitoring to demonstrate Academy activity and outcomes.
• Liaise with NHS England, the Integrated Care Board (ICB), partner Trusts, the Yorkshire Endoscopy Training Academy and external stakeholders to support Academy objectives.
• Assist with governance, quality assurance and compliance requirements.
• Support the administration of faculty and trainee engagement activities.
• Contribute to the continuous improvement of Academy processes and administrative systems.
• Ensure confidentiality and compliance with Trust, NHS and data protection policies at all times.
  
  Knowledge & Skills:
Essential
• Knowledge of NHS administration, structures and processes.
• Ability to work within a multi-disciplinary team.
• Ability to build effective working relationships and work in partnership with a wide range of internal and external stakeholders.
• Good understanding of administrative and office management procedures.
• Proficient in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Ability to organise and prioritise a varied workload, meeting competing deadlines.
• Excellent verbal and written communication skills.
• Experience of maintaining accurate records, databases and electronic filing systems.
• Numerate and analytical skills with the ability to present complex data and construct comprehensive reports.
• Ability to handle sensitive and confidential information appropriately.
• Good attention to detail and a high level of accuracy.
• Ability to work independently and use initiative within agreed procedures.
• Effective problem-solving and organisational skills.
• Understanding of data protection, confidentiality and information governance requirements.
Qualifications & Training: Essential
• Educated to NVQ Level 3 in Business Administration (or equivalent qualification) or equivalent experience in an administrative role.
• GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
• Competent in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
Experience: Essential
• Experience of working in an administrative, coordinator or business support role.
• Experience of organising and coordinating meetings, including preparing agendas, taking minutes and maintaining action logs.
• Experience of managing and maintaining electronic records, databases and filing systems.
• Experience of working with a range of stakeholders and providing effective customer service.
• Experience of prioritising and managing a varied workload to meet competing deadlines.
• Experience of using Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Experience of interpreting and collating data to produce high quality reports using spreadsheets and presentation software.
• Experience of financial systems, raising requisitions, receipting and invoicing.
• Experience of handling sensitive and confidential information appropriately.
• Experience of coordinating activities, events, projects or programmes, ensuring effective communication with participants and stakeholders.
Personal Attributes: Essential
• Excellent organisational skills with the ability to prioritise a varied workload.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Professional, approachable and customer-focused manner.
• Ability to build effective working relationships with a wide range of stakeholders.
• Flexible and adaptable to changing priorities.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Accurate and methodical with a strong attention to detail.
• Ability to work with minimal supervision
• Act as a role model
• Ability to travel occasionally across the North East and Yorkshire region as required to support Academy activities, meetings and events.
• Flexible approach to working arrangements to meet the needs of the service.