AA Signs Officer

AA Signs has supported event organisers with nationally recognised temporary directional signing since 1906. Our work forms a vital part of traffic planning, safety and event management-helping thousands of people get where they need to be safely and clearly. You'll join a national team delivering solutions for events of every scale, from major festivals to globally recognised sporting occasions. It is fast-moving, varied and highly visible work, with the satisfaction of seeing your planning make a real difference on the ground. You'll take ownership of jobs from initial conversation through to operational delivery. Your responsibilities will include:

• Engaging professionally with event organisers, local authorities, police and other stakeholders to understand requirements.
• Coordinating the administrative detail behind each job, keeping plans, communication and operational requirements organised.
• Working closely with colleagues across administration, production and operations to deliver a joined-up service.
• Planning and managing temporary signing and traffic management measures for events of different sizes and complexity.
• Taking responsibility for high-quality delivery from start to finish, adapting quickly when plans or conditions change.
• Installing and removing signs and traffic management equipment safely in the field.
• Working independently on smaller jobs and joining colleagues for larger, more complex deployments.
• Providing a calm, professional and customer-focused presence-whether on the phone, in a planning meeting or at the roadside.
  
  You do not need to arrive knowing everything. Experience in event signing or traffic management is an advantage, but your attitude, organisation and ability to learn are just as important.
• A full Category B driving licence with no more than six points.
• Strong administrative and organisational skills, with the ability to manage a busy, multi-stage workload.
• Confidence using Microsoft Outlook, Word and Excel, and the willingness to adapt to new technology.
• A professional face-to-face and telephone manner, with the confidence to work with a wide range of stakeholders.
• The judgement to make sound decisions, solve problems and keep work moving when circumstances change.
• A self-motivated approach: comfortable working alone, but equally committed to being part of a close national team.
• Good knowledge of local and national road networks, plus a willingness to travel locally and further afield.
• The physical fitness to lift signs and equipment weighing up to 25kg and the confidence to work from a ladder up to 3.5 metres at the roadside.
• Flexibility to work outdoors in all weather, including some weekends, unsociable hours and periods away from home during the busy events season.
  
  We'll give you the training, equipment and support to succeed in both sides of the role-from planning and administration to confident operational delivery.
• A comprehensive one-week residential induction, with all expenses covered.
• Six months of on-the-job training and mentoring.
• Your own branded van, full uniform, phone, tablet and high-quality equipment.
• Pay from the moment you leave your driveway in your van until you return home.
• A company pension scheme with employer contributions of up to 7%.
• Free breakdown cover from day one, plus discounts for family and friends and savings across AA products.
• 23 days' annual leave plus bank holidays, with the option to buy additional leave.
• Learning and development opportunities, an exclusive EV discount scheme and a dedicated Employee Assistance Programme.
A working pattern built around events This role operates on annualised hours. You'll receive the same salary each month, while your working hours flex across the year to match operational demand. Hours and rest days can be irregular during the peak summer events period, with shorter days possible in quieter months and longer days during busy periods. Working patterns are set in advance, but operational changes may sometimes require flexibility at short notice. You'll work outdoors on highways and event sites in all weather conditions, sometimes without direct supervision. Travel and overnight stays are a genuine part of the role; when you work away from home, accommodation and expenses are covered. Bring your whole self to The AA We value the difference that diverse backgrounds and experiences bring to our culture and our customers. We want you to feel able to be yourself, do your best work and know that you belong. If your application is successful, our onboarding process includes pre-employment checks such as work references, credit, criminal record and DVLA checks.